For more than 30 years, AsterSpring has beencaring
for your skin’s health through pampering and rejuvenating beauty rituals enjoyed
in sensuous and luxurious surroundings. Having touched more than 10 million
faces with thousands of professional hands, this trusted brand has grown from
strength to strength. This year, AsterSpring celebrates its 30th
anniversary as an icon of beauty and well-being.
Designed to be a sanctuary of health, AsterSpring,
previously known as Leonard Drake,made its debut at Imbi Plaza, Kuala Lumpur in
1984 to cater to a growing market of professional women. Driven by a passion to
deliver exceptional service through an assortment of treatment options, Leonard
Drake set up its first flagship store in Bangsar Shopping Centre, Kuala Lumpur
in 1992. In 1998, it expanded to Penang, followed closely by Johor before
evolving into skin health management expert, AsterSpring.
During that time,
AsterSpring grew across national borders to Singapore in 1994, and Hong Kong
and Thailand in 2001.By 2004, its mother company, Esthetics International Group
(EIG) was listed on the main board of Bursa Malaysia Securities Berhad. Year
2012 marked the launch of AsterSpring Signature Centre in KLCC, Kuala Lumpur
and a year later, the beauty chain continued its expansion plans to Melaka and
Alor Star. Today, 30 years later, AsterSpring enjoys a presence in more than 70 centres across four countries including Malaysia,
Singapore, Hong Kong and Thailand.
Believing that nothing but the best will do for its
customers, Dermalogica, the number one professional skin care brand worldwide
is used at AsterSpring to improve skin’s well-being. A personalised consultation by trained therapists is employed to
determine the skin type and concern of every new customer to AsterSpring.
Treatments are then specially customised to treat and meet the needs of each individual. Backed by 30 years of
experience, state-of-the-art equipment and breakthrough technology, AsterSpring
has created 246 specialised treatment options to deliver optimum skin results to any and every skin
type and concern.
Every AsterSpring therapist is meticulously trained
to master techniques that deliver precise treatments with detailed attention,
to provide an experience that goes beyond beauty. Under the guidance of
experienced senior therapists, each therapist learns to develop skilled hands
that deliver results while enhancing customer satisfaction.
Fully dedicated to their customers’ well-being, all
AsterSpring staff seek to surpasscustomers’ expectations by giving thought to
even the tiniest detail when engaging with their customers. So much so that many
customers have turned into firm friends with their therapists whom they trust
with their face knowing that these expert hands can bring healing and transformation
to their skin, resulting in satisfied smiles and happy faces every time.
“Our customers mean everything to us,” expressed Susan Lim, Senior General
Manager of AsterSpring. A loyal staff of the company for the past 19 years, Susan
stresses the importance of paying attention to the finer details, from the
customer’s facial treatment preferenceto the type of tea they enjoy before each
treatment. “Happy customers always make our day. It keeps us going and we constantly
want to increase the level of customer satisfaction at our centres.”
Many satisfied customers will not trade their
experience at AsterSpring for any other elsewhere. DatinRoselyna, one of
AsterSpring’s longest serving customers who has been going to AsterSpring for
the last 23 years said,“I love being pampered at AsterSpring! My therapist
works closely with me to achieve the results that I want and I wouldn’t trust
anyone else with my face.” Another customer, Janet Liew revealed, “The soothing
essential oils, intimate treatment rooms and relaxing facials make me feel like
a V.I.P. because the staff always takes extra care to ensure I enjoy my treatment.”
Susan adds, “We have loyal customers who have been with
us for the last 10 to 30 years. They have become willingspokespersons and we
are thrilled to be celebrating our 30th year in the industry with
them. We’re looking forward to another 30 years with them and more innovative
products and therapies from the brand such as the AsterSpring V-Lift Facial
Therapy.”
The non-surgical way to lift, tighten and tone
skin, the AsterSpring V-Lift Facial Therapy tackles sagging skin caused by the
natural ageing process, hormonal trigger and bio-chemical reactions. Usingpatented
Ionto-Sono® technology from Germany to accelerate collagen production, the
therapy strengthens weak connective tissue to lift and firm skin from ‘U’ to
‘V’ in just three sessions.
Within the next three years, AsterSpring aims to
add another feather to its cap with a breakthrough expansion of 30 more beauty centres regionally bringing the total to 100 beauty centresaround Malaysia. As the staff and management team
continue to strive for perfection and aim for higher standards of excellence
and quality, they are ready to go above and beyond to meet customer’s
expectations and stay ahead of the competition.
Celebrate AsterSpring’s 30th anniversary
with us and enjoy an exclusive AsterSpring
membership and a special welcome gift with a minimum spending of RM500
on any promotional package including service treatments and products. For more information on AsterSpring, you can log on to AsterSpring website at www.asterspring.com and Facebook page at www.facebook.com/AsterSpring, or call AsterSpring
Customer Service Careline at 03-7809
6777 from Mondays to Fridays from 10am – 5pm.
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